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HappyFox vs osTicket - The Better Support Software

Check out our detailed comparison of the HappyFox and osTicket to see which one stands out!
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“We enhanced efficiency across IT, HR, Finance, Quality & Manufacturing teams. We appreciate HappyFox's collaborative team and the platform's adaptability. This flexibility has been essential in tailoring the solution to our evolving support requirements”

Minnetronix Medical

Tiffany Erdall

Systems Administrator

Trusted by Industry-Leading Companies

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6 reasons why growing teams are moving to HappyFox over

Help desk for all teams

Help desk for all teams

HappyFox caters to every team's needs. CS, IT, HR, Facilities – all benefit from our flexible ticketing system with customizable features to tackle their unique challenges.

Effortless setup and configuration

Effortless setup and configuration

Go live in under an hour for straightforward use cases. For more complex scenarios, we will have you up and running within 1-2 weeks.

Flexible plans for growing teams

Flexible plans for growing teams

Affordable agent-based pricing starts at $9/month. Larger teams can unlock more savings with our unlimited agent plans.

Advanced features for diverse needs

Advanced features for diverse needs

We empower clients to suceed with unique features like multi-brand support centers, custom ticket statuses, asset and task management for cross-department use cases.

Exceptional customer service

Exceptional customer service

All teams, including the CEO, are involved in customer support processes. This ensures escalations are addressed faster and issues resolved quicker.

Beyond one-size-fits-all

Beyond one-size-fits-all

HappyFox effortlessly adapts to your evolving needs, providing flexibility and customization across ticketing, support center, workflows, automations and reporting.

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Feature comparison table

Feature
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OS ticket

Omnichannel Ticketing

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Multi Brand Support Center

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SLA Management

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Agent collision detection

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Real time Reporting

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Event & Time Based automations

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Private/internal notes for collaboration

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AI Copilot

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AI Knowledge Base creation

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Multilingual knowledge base

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Scheduled Tickets

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Task Management

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Kanban view of tickets

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Canned responses

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AI answers

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Flexible pricing for growing teams

Agent-based pricing

Unlimited Agents

What customers love about HappyFox ticketing system

HappyFox Offers Complete Customer & Employee Support Solutions

Experience the future of business with HappyFox. Explore our comprehensive suite of solutions crafted to elevate employee and customer experiences.

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See HappyFox in Action

Businesses love HappyFox Help Desk for its ease of use, intuitive UI, personalized support and unparalleled customization options.