Looking for that perfect feature-rich
Desk.com Alternative?

Get intuitive ticketing features at the most affordable price. Switch to HappyFox - The Desk.com Alternative.

HappyFox vs Desk: Top Plans comparison
Desk

Plus Plan

staff/year

HappyFox

Mighty Plan

staff/year

Your savings with
HappyFox

staff/year

HappyFox customers use these features everyday
- Features not in Desk.com

HappyFox
Desk
Move tickets

Move tickets

Link tickets

Link tickets

Custom ticket priority

Custom ticket priority

SLA Management

SLA Management

Scheduled reports

Scheduled reports

Role based security

Role based security

Active directory integration

Active directory integration

Rich text editor for tickets

Rich text editor for tickets

Our customers have rated HappyFox to be a lot easier to use than the previous solution we had

James Powell,
FatcatIT

FatcatIT

Got just 60 minutes?

Get a one-on-one demo, that's quick and focused on your needs.

HappyFox vs Desk
Because big does not necessarily mean better

At $39, HappyFox Mighty Plan offers more than the Desk Plus Plan does at $75

Happyfox
$39

per staff/month

Mighty Plan

24x7 Email and Phone Support

Included

Custom domain SSL hosting

Included

Multibrand

Included

Agent Roles and Permissions

Included

IP based restriction

Included

Test environment access

Free

Unlimited access to reporting data

Desk

Available only in $75 staff/month plan

Available only in $75 staff/month plan

Available only in $75 staff/month plan

Available only in $125 staff/month plan

Available only in $75 staff/month plan

Available only in $75 staff/month plan

HappyFox understands your email needs better

Desk.com still uses the primitive POP/IMAP for their email. You will need Desk.com to store your mailbox password or your admin will have to reset for you everytime you forget it. It is time you went for a help desk with powerful email parsing abilities

Desk.com is bulky and difficult

Desk.com comes with a dense platform. The basic features are quite simple but when you need to customize it, it takes a lot of learning.
HappyFox UI is extremely intuitive. All your features are there exactly where you need them. Whether it is finding tickets, adding an image or a screencast or even merging tickets, you can do them all at the click of a button.

Desk.com Support - not for all plans

Desk.com charges you for training and onboarding. With HappyFox, you can set those worries aside and let your agents learn the intuitive interface on their own or get training from our expert support staff for absolutely free.
Desk.com decides to help you 24x7 only if you are a “Plus” plan customer, whereas HappyFox provides support immaterial of the plan you are on.

No CRM Integration

Desk.com comes only with its native CRM integration of Salesforce. So, if you are a Desk.com customer, you need to abandon your trusted CRM and switch to Salesforce.
With HappyFox, you can pick from any CRM including Salesforce, Highrise, Infusionsoft and a host of other integrations.

Lack of help desk telephony

There is no facility in Desk.com for you to take calls from within the app. With HappyFox voice integrations, you can not only take calls from the app but also get the voice recording on your ticket in no time.
Stop splurging on features and tools that you never use. Get the best help desk experience. Switch from Desk to HappyFox and start saving today! .


In many ways HappyFox is a worthy Desk competitor, so Switch to HappyFox now and get more for less.

HappyFox as