UserVoice Alternative to manage more than feedback

Dedicated help desk for complete customer support. With HappyFox, The Uservoice alternative

HappyFox customers use these features everyday
- Features not in UserVoice

HappyFox
UserVoice
Mass Ticket Reply

Mass Reply

Delete Tickets

Delete Tickets

Move Tickets

Move Tickets

Add Tags

Add Tags

Quick Reply

Quick Reply

Split Tickets

Split Tickets

Link Tickets

Link Tickets

Bulk Updates

Bulk Updates

Clone Tickets

Clone Tickets

Forward Tickets

Forward Tickets

Add Subscribers

Add Subscribers

SLA Management

SLA Management

Native Android App

Native Android App

Scheduled Reports

Scheduled Reports

Custom Contact Information

Custom Contact Information

Contact Groups

Contact Groups

Contact Groups

Multibrand Helpdesk

Contact Groups

Customer Portal

HappyFox is the simplest of all the ticketing systems around.
I will never use any other system ever!

Jason Armstrong,
ORD Capital

Got just 60 minutes?

Get a one-on-one demo, that's quick and focused on your needs.

HappyFox Vs UserVoice
Why a dedicated Help Desk is always better?

At $39, HappyFox Mighty Plan offers more than the UserVoice Enhanced Plan does at $55

Happyfox
$39

per staff/month

Mighty Plan

Unlimited Forums

Included

SSO Integration

Included

Unlimited Custom Fields

Included

Multi Category Ticketing

Included

Role Based Support

Included

Custom Statuses

Included

Multilingual Support

Included

Support Center Customization
(HTML/CSS)

Included

UserVoice

Available only in $55 staff/month plan

Available only in $55 staff/month plan

Available only in $55 staff/month plan

Available only in $55 staff/month plan

Available only in $55 staff/month plan

Available only in $55 staff/month plan

Available only in $55 staff/month plan

Available only in $95 staff/month plan

Why Customers Prefer HappyFox Over UserVoice

HappyFox - the help desk experts

UserVoice is a great feedback management tool, but having started off as a feedback tool and upgraded to cover help desk functionalities, it cannot substitute your typical help desk. HappyFox whereas is conceived and built to scale as an efficient help desk ticketing system that makes customer service simpler.

Difficulties of doing Customer Support with a feedback tool

A help desk took does not just allow you to gather feedback but lets you action on the feedback to resolve issues via customer support. But without multi-channel capabilities, useful integrations and a user-friendly interface, doing customer support with UserVoice might be a tricky task.

Efficient Ticket Management

UserVoice might be a fantastic option for improving customer engagement, but it does not have all the core features of a complete help desk. There are no ticket management features like splitting tickets, merging tickets, mass reply or cloning tickets.

Personalized and contextual support

HappyFox brings the personal touch to support. Unlike UserVoice, HappyFox contact management ensures no customer is ever missed out. With the power of custom contact fields and ability to build contact groups, personalized support has never been easier.

HappyFox as