Migrate from Desk.com to HappyFox
and save on support cost.

Hassle-free switch from Desk.com to HappyFox with no loss of data.

Big brands come with big prices and big prices may not always be justified with a product that is perfectly equipped for the best customer service experience.
In fact, big names might start charging you for every little feature that you want extra, thus leaving a sizeable crater in your small business wallet.

HappyFox Customer Support System

Switch to HappyFox customer support software and save time spent on customer support, reduce support cost and make customer service a mighty simple task.

Why the HappyFox experience stands out over Desk.com
  • Support at no Extra cost.
  • Features that increase the value of your customer support rather than that of your budget
  • Pricing plans that suit one and all.
  • Free data migration
Desk to Happyfox migration is simple

How long would it take me?

Desk.com to HappyFox migration is simple. It normally takes anywhere from two hours to a couple of days maximum, majorly depending on the number of tickets that you have in your Desk.com account.

HappyFox API tool will take care

Is it a messy task?

All it takes is your Desk.com Credentials and the HappyFox API keys and the tool will take care of the rest. The tool will import all the major entities from Desk.com like Contacts, Tickets, Attachments etc.

The staff accounts, custom fields have to be created in HappyFox before starting the import. The import tool will always do a sanity check before starting the actual import to ensure that you have created the required fields and warn you with the specifics of what you missed out.

Support on Desk Switch

Would you provide support while migration process?

Yes, of course. The migration is already mighty simple, but in case you need support, we are happy to help you out.

Nominal amount for the desk switch

Would I be charged for this?

You would be charged a nominal amount for the switch, and the amount will vary depend on the number of records being transferred.

Data is secure

Would my data be safe and secure during migration?

While importing contacts, we use HappyFox API which is SSL enabled. There is no local storage of the data during the import. The contact/ticket is read from Desk.com and directly pushed into HappyFox.

Further, we ensure that your data is not touched or affected by always accessing Desk.com data in a read-only mode.

No loss at your Desk end

What if anything goes wrong? Do you have contingency plans?

As mentioned above, we don’t touch your data. Let’s say, you wanted to abort the import for some reason, you can continue to use your Desk.com data. You can also restart the update after a few minutes or whenever you feel comfortable, without any data loss at your Desk.com end.