Hassle-free switch from Desk.com to HappyFox with no loss of data.
Big brands come with big prices and big prices may not always be justified with a product that is perfectly equipped for the best customer service experience.
In fact, big names might start charging you for every little feature that you want extra, thus leaving a sizeable crater in your small business wallet.
Switch to HappyFox customer support software and save time spent on customer support, reduce support cost and make customer service a mighty simple task.
Desk.com to HappyFox migration is simple. The overall duration majorly depends on the number of tickets that you have in your Desk.com account.
All it takes is your Desk.com Credentials and the HappyFox API keys and the tool will take care of the rest. The tool will import all the major entities from Desk.com like Contacts, Tickets, Attachments etc.
The staff accounts, custom fields have to be created in HappyFox before starting the import. The import tool will always do a sanity check before starting the actual import to ensure that you have created the required fields and warn you with the specifics of what you missed out.
Yes, of course. The migration is already mighty simple, but in case you need support, we are happy to help you out.
While importing contacts, we use HappyFox API which is SSL enabled. There is no local storage of the data during the import. The contact/ticket is read from Desk.com and directly pushed into HappyFox.
Further, we ensure that your data is not touched or affected by always accessing Desk.com data in a read-only mode.
As mentioned above, we don’t touch your data. Let’s say, you wanted to abort the import for some reason, you can continue to use your Desk.com data. You can also restart the update after a few minutes or whenever you feel comfortable, without any data loss at your Desk.com end.