service desk

SmartSignin - Your easy Single Sign-on companion for HappyFox Service Desk

SmartSignin provides a safe and secure Single Sign-On and Identity & Access Management solution for cloud enterprise apps. Integrate SmartSignin with Service Desk to allow Admins, Agents, and Requesters to access Service Desk using SmartSignin SSO.



Benefits:

  • Secure Authentication and Improved Security
  • Safe and Secure Single Sign-On
  • Easy and Hassle-free Login Experience
  • Improved and Optimized Support Operations
  • Eliminate the Time and Effort Spent on Managing Users, Resetting Passwords, etc.

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Key features:

  • Safe and Secure Single Sign-on(SSO)

    Admins, Agents, and Requesters can securely login into Service Desk using their SmartSignin credentials.

  • Two-Way Synchronization between Ticket and Work Items

    Admins can enforce that all employees login using SmartSignin to access Service Desk.

  • Disable Traditional Logins and Enforce Single Sign-On (SSO) s

    The first login attempt by new agents and requesters through SmartSignin SSO will automatically create a new user profile, which can then be approved by a Service Desk Administrator within Service Desk.

    Key features of smartsignin

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