For Support Teams
Boost your support operations and ensure happy customers
All-in-one help desk ticketing system to provide better support
for your customers
Ensure speedy resolution of tickets with end-to-end process
Chat with your customers instantly on mobile, desktop, and web
Make data-driven decisions & better serve your customers with
reports and analytics
Engage and reach your customers 24x7 with ready-to-go chatbots
Manage tickets, collaborate with ease, and track performance on
HappyFox knows the next “big thing” in customer support
Director, Global Technical Support at Jabra GN
For IT Teams
Adopt advanced, modern, and unified support solutions for your IT team
Organize and intelligently deflect tickets with a unified IT
Help Desk Software
Reduce costs and increase productivity with end-to-end process
Provide IT support directly from Slack and Microsoft Teams
Top 7 HappyFox Features to Step Up Your IT Support Game
For Operation Teams
Optimize support for your HR, facilities, marketing, and sales teams with
Troubleshoot and organize operations tickets within one unified
Boost productivity and ease collaboration by automating
Turn insight into advantage with cross-functional reports &
Watch on demand
Help Desk Tour
Provide faster and better support for your customers.
Get a Demo
See HappyFox Helpdesk in action.
Deliver exceptional customer service with HappyFox.
Promote self-service; build help and FAQ pages.
Respond faster using templated responses and actions.
Reduce the time spent on repetitive tasks.
Create and manage all the tasks involved in resolving a ticket.
Track hardware and software assets in one place.
Get Feedback and Improve Customer Experience.
Help Desk Reports
Monitor, Analyze and Improve your Customer Support.
E-books & Guides
Resources to reinvent your customer service experience.
Learn how to make the most of HappyFox products.
Thousands of great companies call HappyFox a great friend.
Checkout our library of educational videos.
What can we help you with? Talk to our customer support.
Learn tips, stories, and new techniques.
View details from Salesforce objects
Manage your tickets directly within Microsoft Teams
Collaborate to categorize and resolve queries from WhatsApp
Convert WhatsApp messages into help desk tickets
Connect HappyFox with ClassLink's seamless identity management
Make and receive calls directly from HappyFox.
Enable SMS & MMS communication between agents and end users.
Handle all GitLab issues from HappyFox.
A 360° view of your customers shopping experience.
Create incidents in PagerDuty from any support ticket.
Link HappyFox tickets to work items in Azure Boards.
Manage tasks and boost productivity across teams.
Organize, track, and manage your work
Respond and update your tickets directly within Microsoft Teams.
Get instant ticket notifications
Add live chat to your website
Track your phone calls as tickets
Deflect tickets and reduce support volume
View details from Salesforce objects in your Help Desk
Automate your Helpdesk business processes
Make & take phone calls within HappyFox
Issue tracking on your help desk
Sync customer details and support tickets
One credential to access all your applications.
Visually analyze your Helpdesk data
Okta SSO on your help desk
Use OneLogin SSO to login to your help desk
Magento eCommerce information on your help desk
Shopify eCommerce integration for HappyFox
Convert facebook messages into tickets with this social help desk
Convert tweets and DM’s into help desk tickets
Create Zapier triggers to automate help desk tasks
Provide help desk support for your blog
Access detailed customer profiles while viewing tickets
Access contextual sales related data inside tickets.
Access revenue analytics within HappyFox
Email Marketing can now be managed on your help desk
Intiate real-time remote support sessions from your help desk
Customer feedback survey to enhance help desk support
Enable quick and easy help desk accounting
View customer details from CRM in your help desk
Highrise CRM Customer profiles on your help desk
Combine your help desk and your small business CRM
Auto sync customer data from Pipedrive CRM
Two way sync between CRM and customer support
Measure support with help desk customer feedback
Access HappyFox and other apps using a unified login ID
Better billing support with Chargify
Know your customers and their issues better
View billing details in HappyFox
Bigcommerce on your HappyFox help desk
Track and create issues within your helpdesk
Combined insights of Zoho CRM and HappyFox help desk
View User Analytics Information Inside HappyFox
Bring Contextual Information Inside HappyFox
Access contextual billing information
Access Customer Survey Scores