Integrate HappyFox with Slack and get instant ticket notifications. Create, reply and update your tickets from within Slack. Search your knowledge base without leaving Slack.
Take action on a ticket from within Slack. Create a new ticket using the new /happyfox new_ticket [message] slash command or you can reply and leave a note using the built-in interface without leaving Slack.Learn more →
Now all your knowledge base articles are right at your finger tips within Slack. You can use the new slash command /happyfox search_kb [keyword] to search and get knowledge base articles from within Slack.Learn more →
With Slack Integration for HappyFox, you can setup instant notifications for any ticket events. You can also use Smart Rules to setup complex conditional rules for ticket notifications.Learn more →