Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Please enter a valid email
Employee expectations are swiftly rising as they rightfully expect optimized and convenient support from the HR teams. Our Help Desk software organizes and categorizes queries from your employees, helping your HR teams scale support and maintain high employee engagement.
Create a seamless pre-hiring workflow for your team and prospective employees by streamlining the application and onboarding processes.
Easily manage payroll, time-off, referrals, and internal communication. You can also organize HR policies and procedures with our knowledge base software.
HappyFox Help Desk logs all applicant email tickets to ease up your application tracking and recruitment efforts. Your HR team can now access all applicant information and schedule interviews in one unified destination.Take a tour of HappyFox Help Desk →
An efficient onboarding process has a huge influence on your employees’ perception of the company. Streamline your HR operations like onboarding, role changes, and off-boarding. Your HR team can rely on our Smart Rules features to save time & effort.Learn more about Smart Rules →
Empower your employees and free up some time for your HR team by providing a self-service solution that stores your HR policies and procedures. HappyFox’s knowledge base software gives employees access to relevant and well-organized information and lets them resolve issues without reaching out to the HRM team.Learn more about Knowledge Base →
Managing payroll, expenses, and internal communications is often time-consuming to handle for HR teams due to communication gaps, redundancy, and delays. Stay on top of employee support through features like Smart Rules, task management, and ticket auto-assignment.Learn more about Help Desk Automation →
Referrals are an essential source of contributions to skilled labor. However, assigning a separate team for referral management can be expensive and time-consuming. HappyFox helps you store referral emails on your help desk for your team to respond to, saving time and expenses.
Talk to our product specialists. Get a one-on-one demo, tailored to your business needs.Learn More →
Effectiveness is driven by actionable feedback. Gather feedback from employees and allow them to discuss and solve issues on your HappyFox forum. Feedback shared by email or other platforms can be converted to tickets for your HR team.Learn more about Satisfaction Surveys →
Pinpoint opportunities to make improvements and provide better employee support through HappyFox’s reporting feature. Measure employee satisfaction related to HR support and analyze trends.Learn more about Help Desk Reporting →
Talk to a Help Desk Specialist. Get a one-on-one demo, that’s quick and focused on your business needs.