Hiring, rating, rewards, accountability, payroll - Human Capital Management has a whole range of tasks that require immaculate communication between the company and its employees. Any glitch in these tasks, and the employees will want to reach out to you for clarifications.
The HappyFox HR help desk software helps in the smooth-running of these tasks by organizing and categorizing queries from your employees, to make the work of your HR team a lot simpler.
HappyFox is the perfect solution for tracking applicants and managing recruitment, as you can allow all the applicants' emails to be logged in as tickets for your HR team to look into and schedule interviews accordingly.
HappyFox provides a detailed knowledge base for you to store all your HR policies and procedures to ensure your personnel always have quick access to information without having to reach out to your HRM department.
Global payroll is a highly focal point as it has a long history of being a decentralized operation with communication gaps, redundancy and delays. Change that mindset by bringing HappyFox to manage your payroll issues, keep track of delays and always be on top of employee support.
Using @happyfoxapp as a hosted solution for our customer support. Very satisfied so far! http://t.co/a0jVvpbx
— Joshua Jansen (@JoshuaJansen) October 20, 2011
Referrals are an essential source for contributing to skilled labor, and assigning a separate team for referral management can be an expensive and time-consuming exercise. Now, let referral mails be stored as HappyFox tickets that your team can respond to, thus reducing a lot of time and expenses.
Effectiveness is only driven by feedback. Gathering feedback from employees can be done by allowing them to discuss issues on your HappyFox forum. Other direct feedbacks via mail can be converted to tickets for your team to action on them.