Streamline Operations & Deliver
High-Quality Medical Service

  • Elevate service during
    & post-treatment
  • Focus on providing
    medical assistance
  • Coordinate your
    treatment efforts

Simplify and Streamline Treatment Management

Coordinate treatment plans between
doctors, labs, and specialists

Transferring cases and handling of patients by multiple specialists, doctors, and labs can often lead to loss of information which can have catastrophic consequences. Create and track tickets for all tasks on HappyFox Help Desk to allow discussions amongst the doctors over private notes.

Learn more about Internal Help Desk →
Centralize and manage requests across your customer base
Simplify internal discussions and collaboration for field technicians

Manage patient registration and
contact information

Digitize and simplify patient registration management by letting patients send mails that get stored in the HappyFox system as tickets. Implement an efficient application system that lets you prioritize applications based on criticality, assign them to apt staff, and monitor the course of activity.

Improve Post-Treatment Patient Care

Patient communication and follow-ups

Eliminate the need for patients to visit the hospital for follow-ups and medication instructions by allowing them to email their queries or send them via social media. HappyFox aggregates these queries and automatically assigns the to the concerned physician, saving time for both the patient and the physician.

Take a tour of HappyFox Help Desk →
Promote self-service through knowledge base
Solve IT issues faster with Remote support software

Track treatment satisfaction feedbacks

Collecting patient feedback is essential to improve your services and keep your business thriving. The HappyFox community forum lets patients and doctors have discussions, share feedback, and mention areas of difficulty that can be improved.

Learn more about Satisfaction Surveys →

Avail Benefits of a Centralized Help Desk

Automate IT and infrastructure queries

Managing IT and infrastructure queries that concern different teams is no easy task. Tackle coordination challenges with our centralized hospital service desk that receives issues for all teams and categorizes them based on who it needs to be resolved by, by using the Smart Rules feature.

Learn more about Help Desk automation →
Stay updated on tickets and eliminate SLA breaches
Automate tasks & manage internal tech support with Smart Rules

Manage knowledge base for internal
and patient use

Make patients aware of doctor availability, preventive measures, and methods of contact with the HappyFox Knowledge Base management software that gives you the opportunity to create articles that are easily accessible by patients and staff. This can reduce incoming tickets and also lead to speedy issue resolution.

Learn more about Knowledge Base →

Ensure top-level compliance & security

Secure your data with data encryption at transit and rest and vulnerability scans. Our security features like 2FA and audit logs decrease the risk of unauthorized access. HappyFox adopts Industry accepted security & privacy frameworks with GDPR, SOC 2 Type II, and CCPA certifications.

Learn more about HappyFox security policy →
Stay updated on tickets and eliminate SLA breaches
Speak with a Help Desk Specialist

Talk to a Help Desk Specialist. Get a one-on-one demo, that’s quick and focused on your business needs.