Overview
Quick Tour Incredibly powerful live chat. Simple, easy and fast.
View Pricing Get Unlimited Agents on all Plans.
Features
Canned Responses Save Time and Boost Productivity with Pre-Composed Replies.
Routing and Queueing Reduce customer wait times & distribute support load evenly.
Widget Customizations Personalize your Chat experience. Make It Your Own.
Work Hours Define Business Hours and Get Accountable.
Live Chat Translation Automatically detect and translate customer conversations.
Multi-Brand Chat Widget Manage chat widget for many websites from a single interface.
Reporting & Analytics Build a Culture of Continuous Improvement with Data & Metrics.
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Case Studies Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Broadcast and notify incoming chats to all available agents.
Handle high volume chats with less chaos by automatically serving chats to agents. Smart load balancing helps distribute chats evenly across the team.
Limit maximum chats an agent can handle simultaneously. Control throttle limit depending on the work load.
Chats are queued when all available agents are supporting at their maximum concurrent chat capacity.
Chats are automatically served from the queue when an agent is available to accept chats.
Notify customers of their waiting status with a customizable queue message.
Automatically re-assign chat if an agent does not accept chat within the set time limit.
