Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Quick Tour Incredibly powerful live chat. Simple, easy and fast.
View Pricing Get Unlimited Agents on all Plans.
Live Chat Apps Chat at your comfort on mobile, desktop and web.
Canned Responses Save Time and Boost Productivity with Pre-Composed Replies.
Routing and Queueing Reduce customer wait times & distribute support load evenly.
Widget Customizations Personalize your Chat experience. Make It Your Own.
Work Hours Define Business Hours and Get Accountable.
Live Chat Translation Automatically detect and translate customer conversations.
Multi-Brand Chat Widget Manage chat widget for many websites from a single interface.
Reporting & Analytics Build a Culture of Continuous Improvement with Data & Metrics.
Sales Educate and inform instead of interrupting and selling.
Customer Service Create magic by adding context to conversations in real-time.
E-Commerce Data-driven customer engagement to improve sales & customer satisfaction.
Education Connect administrative staff and faculty to students and parents.
HR Interact with candidates in real-time and answer their queries instantly.
Travel Convert website visitors to happy travellers.
Law Firms Get prospective clients through your law firm's website
Real Estate Give confidence to customers to sell or buy properties online
Car Dealerships Chat with website visitors and improve sales
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Broadcast and notify incoming chats to all available agents.
Handle high volume chats with less chaos by automatically serving chats to agents. Smart load balancing helps distribute chats evenly across the team.
Limit maximum chats an agent can handle simultaneously. Control throttle limit depending on the work load.
Chats are queued when all available agents are supporting at their maximum concurrent chat capacity.
Chats are automatically served from the queue when an agent is available to accept chats.
Notify customers of their waiting status with a customizable queue message.
Automatically re-assign chat if an agent does not accept chat within the set time limit.