Automatically sync Zendesk tickets and know their status right when you are engaging with your customer. Stay up-to-date on customer conversations across all channels.
Automatically record all live chat conversations as Zendesk tickets. Adding continuity to customer conversations has never been this easy.
Never miss another opportunity to delight your customers. Offline Messages and Missed Chats are now tracked as tickets organized under Zendesk Groups. A place for everything and everything in its place.
All live chat conversations are automatically converted as transcripts within a Zendesk ticket.
Gain insights on customer behavior, find opportunities and have better customer conversations.