Don’t bother your customers with too many questions. Automatically sync Conversations from Help Scout and know their status right there, in real-time, when you are engaging a customer. Remove the hassle to switch between applications and provide support that is fast and reliable.
Record all live chats as Help Scout Conversations. Seamlessly continue a customer interaction without switching between channels.
Never miss a customer interaction, Offline Messages and Missed Chats are now recorded and organised as Conversations under Help Scout Mailbox.
Referring back to past conversations just got easier. All live chats are automatically recorded and saved as transcripts within a Help Scout Conversation.
