Overview
Quick Tour Incredibly powerful live chat. Simple, easy and fast.
View Pricing Get Unlimited Agents on all Plans.
Features
Canned Responses Save Time and Boost Productivity with Pre-Composed Replies.
Routing and Queueing Reduce customer wait times & distribute support load evenly.
Widget Customizations Personalize your Chat experience. Make It Your Own.
Work Hours Define Business Hours and Get Accountable.
Live Chat Translation Automatically detect and translate customer conversations.
Multi-Brand Chat Widget Manage chat widget for many websites from a single interface.
Reporting & Analytics Build a Culture of Continuous Improvement with Data & Metrics.
Sales Educate and inform instead of interrupting and selling.
Customer Service Create magic by adding context to conversations in real-time.
E-Commerce Data-driven customer engagement to improve sales & customer satisfaction.
Education Connect administrative staff and faculty to students and parents.
HR Interact with candidates in real-time and answer their queries instantly.
Travel Convert website visitors to happy travellers.
Law Firms Get prospective clients through your law firm's website
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Case Studies Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
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It takes just 5 mins to get the hang of it, but once you do, you won't want to live without it. The admin aspect is incredibly basic and doesn't bog you down. The paid version is well worth the price. We couldn't be happier.
Eric Matthew Davis
Fit Tea
HappyFox Chat helps bring the most focused and highly relevant data to every chat. Access cart information, order details and past chats of your website visitors in real-time. Surprise customers by sending personalized messages, promotions and relevant product information.
All it takes is a click. No-Coding Required.
See how to integrate(1 min)
24/7 support & fully updated documentation
The multi window-concurrent chat feature enables you to engage with multiple customers on your online store at the same time. With hassle-free access to customer data, you never have the feeling of multi-tasking.
Customize the look and feel of your chat widget to blend with your Shopify store’s theme. Look unobtrusive by controlling colors, widget position and get more personal by adding an agent profile picture and custom greetings.
Watch your customers in real-time as they browse your store. With contextual data like order, shopping cart details and history of chats, Proactively jump in and help them through their purchase.
Transform the way you support customers with low-hassle, contextual & interactive data.
The design, interface, and speed are incredible. It looks good on the site and the Mac app is a handy tool, separate from your browser. And we agree, it integrates with your Shopify data so you can actually see where your customer is, what page they're on and what they currently have in their cart.
Karl Backhouse
Kustomhaus.
It really is the very best chat app I've tried. By simply collecting an email to start the chat, they can tell you what the customer has in their existing cart, their order history, their chat history, and more. This is such an obvious and useful feature, it's surprising I couldn't find it anywhere else.
John Fowler
Shorelinemusic.
With our Facebook messenger integration, you can talk to customers on your Facebook page and your online store from a unified agent interface. Stop juggling multiple apps.
HappyFox Chat is built to play well with other apps. Integrate with Zendesk or any other Helpdesk or CRM software. Free up time for your support team by integrating with HappyFox Chatbot to answer your customer's most common questions automatically. Automate complex processes like refunds and returns using HappyFox Workflows.
Why should customer support be a desk job? HappyFox Chat is available on iOS, Android, Mac, and Windows. Give your team the freedom to support customers on the go, everywhere and at any time.
Online shopping should be a rich human experience.
Best Live Chat Plugin for Shopify stores.
Anticipate, get more personal, focus and be relevant, always.
