Canned Responses
Save Time and Boost Productivity with Pre-Composed Replies
Remove Repetitiveness & Enhance Agent Efficiency
Identify and create standard replies for all the commonly asked customer questions. Maintain a reusable repository of response templates that can speed up response times.
Standardize, Share and Improve Team Efficiency
Create a canned response once and share it across your team. Review, update and maintain consistent error-free responses at all times.
Solution at Your Finger Tips
Shortcodes helps you access canned responses quickly without ever leaving your chat window.
Provide support that is clear, consistent and fast.
