Never miss an opportunity to engage with potential clients in real-time. Get customer contact information with pre-chat forms and say goodbye to traditional contact forms that are hard to locate.
Features like triggered chat can be programmed to pop-up the right message over the chat window and help in lead generation.
Unlike the annoying automated phone call menus, you can easily contact the right attorney to address your queries using the Departments feature in HappyFox Chat. Whatever be your practice area – personal injury, bankruptcy, family law, criminal defense, or corporate queries, make sure your customers get timely legal advice from the experts.
To do well in the legal industry, you need to beat the competition. Chatbots integrated with live chat can help you attend to customers while your competitors are still offline. Having a Chatbot can ease the burden of answering legal chat FAQs and improve response time.
HappyFox Chatbot can be a great support to address frontline queries while your live chat agents address the complex issues. Handle huge volumes of requests with 100% uptime.
With a simple and customizable live chat widget on your website, convert frequent replies into canned actions that can save chat agents' time, and maintain brand consistency.
Share files with attachments feature on the live chat widget. Get customer feedback with live chat ratings and email chat transcripts to customers. Save big with our unlimited agent pricing. Pay petty sum and generate new leads.
Live chat is not just a standalone solution for your attorney website. It can easily integrate with your favorite apps, keep all the information synchronized between apps, and provide stellar customer experience.
With Social Media integration get an extra edge over answering customer queries right within social media handles. Get the source of traffic that you get on live chat with Google Analytics integration.
Integrating with CRM is super helpful for storing your customer information. Get every new client into your favorite CRM and automatically upload case details.
Build a culture of continuous improvement with data and metrics on the number of chat sessions and top-performing chat agents in beautiful dashboards all within HappyFox Live Chat Software. Get reports on satisfaction ratings by customers and improve your service.