Overview
Quick Tour Incredibly powerful live chat. Simple, easy and fast.
View Pricing Get Unlimited Agents on all Plans.
Live Chat Apps Chat at your comfort on mobile, desktop and web.
Features
Canned Responses Save Time and Boost Productivity with Pre-Composed Replies.
Routing and Queueing Reduce customer wait times & distribute support load evenly.
Widget Customizations Personalize your Chat experience. Make It Your Own.
Work Hours Define Business Hours and Get Accountable.
Live Chat Translation Automatically detect and translate customer conversations.
Multi-Brand Chat Widget Manage chat widget for many websites from a single interface.
Reporting & Analytics Build a Culture of Continuous Improvement with Data & Metrics.
Sales Educate and inform instead of interrupting and selling.
Customer Service Create magic by adding context to conversations in real-time.
E-Commerce Data-driven customer engagement to improve sales & customer satisfaction.
Education Connect administrative staff and faculty to students and parents.
HR Interact with candidates in real-time and answer their queries instantly.
Travel Convert website visitors to happy travellers.
Law Firms Get prospective clients through your law firm's website
Real Estate Give confidence to customers to sell or buy properties online
Car Dealerships Chat with website visitors and improve sales
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Build a Culture of Continuous Improvement with Quantitative Data
Activity metrics like the total number of chats and missed chats helps you allocate resources better and scale your team with purpose. Agent Leaderboard helps evaluate team performance. Set benchmark and align your team’s shared values in achieving the goals.
Customers will pay more for a better customer experience. With Satisfaction metrics as benchmark, focus on goals, measure and constantly experiment to improve your support process. From purpose to impact through data.
