HappyFox Chat and BigCommerce: Better Together

No more switching back and forth between different applications in search of customer information. Bring in relevant E-commerce data like order details, shopping cart info, and past chats right when you are chatting with your customer.

  • BigCommerce live chat integration
  • BigCommerce customer data
  • Order details from BigCommerce
  • Multiple Chats
  • Customization
  • Pro-active Chat

Chat Interface Designed to Improve Support Productivity.

HappyFox Chat seamlessly lets you prioritize and handle multiple chat requests at a time. Access to highly relevant contextual customer data at your finger tips removes to-and-fro and helps improve Time-To-Resolution.

Unique live chat interface

Personalize and Be Unique

The theme editor lets you easily style the color and content of the chat widget to reflect your brand identity.

Customize your chat plugin

Dare to Go Beyond Script: Sound Human

Customer support is a conversation and every customer is unique, be smart and provide contextually relevant information that would help solve issues, remove barriers and expedite the sales process.

Real time proactive live chat engagement

Restore the Human Touch

A support experience that is focused, relevant and coherent.

Improve Net E-Commerce Profit

  • Reduce Customer Acquisition Cost
  • Average Order Value
  • Revenue Per Visitor
  • Reduce Cart Abandonment

Boost Customer Satisfaction

  • Personalize product recommendation.
  • Improve first response time.
  • Satisfaction Ratings
  • Return customers

Boost Support Productivity

  • Multiple Chats
  • Team collaboration
  • Canned Replies
  • Integrations

Personalized Store Experience

  • Real time monitoring
  • Proactive Chats
  • Shopping cart, order details & past chats

Support Your Customers Wherever You Go

Native applications for iOS, Android, Mac and Windows lets you respond and solve customer issues on the go. Freedom to work from anywhere helps improve First Response Time and agent productivity.

Live chat app for mac, iPhone and android

It's All about Discovering the Needs: Get to Know Your Customers

Best Live Chat Plugin for BigCommerce stores.