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Bring Sales Intelligence to your Support Team

Understand customer needs better and drive proactive conversations.

Stay Up-To-Date with Sales Data

In HappyFox Chat

Automatically pull in Lead and Contact data and view their status when you are engaging a customer. Get a holistic view of customers at every touch point.

Sugarcrm integration live chat and SugarCRM integration
Automatically add contacts or leads in SugarCRM

In SugarCRM

Seek opportunity with every conversation. Automatically create new Leads or Contacts for everyone who has engaged with you through live chat.

Chat transcripts on Sugar CRM

No conversation is ever lost. Record and access all live chat engagements as detailed transcripts within Activities against each Lead or Cases against each Contact.