Customer Service Case Studies | Help Desk Case Studies

"HappyFox has helped several companies big and small offer exceptional customer service. Here are some customer service case studies that will show you how these companies are winning with HappyFox."

Sennheiser is an audio company specializing in the design and production of both consumer and hi-fidelity audio products. Sennheiser UK looks after the domestic marketplace, and is also responsible for sales and business.

Minimal downtime
Lean learning-curve
The support is fantastic
Very easy to use

LoanLogics serves the market needs of residential mortgage and consumer lenders who want to improve loan quality, performance and reliability throughout the loan lifecycle. Our mission is to create advanced solutions that help clients validate compliance, improve profitability.

Automated Reports
Achieving SLA Objectives
Configurability
Business Intelligence
Canned Actions

A provider of different online courses, Accelerate Education aims to increase educational opportunities for students in grades K-12. In addition to curriculum support, it also offers hosting, instruction and training for schools.

Highly customizable
A user friendly tool
Made gathering required information a lot more easier

Whirlpool Corporation is a manufacturer and marketer of home appliances. They manufacture products in 14 countries and market products in nearly every country around the world.

Reporting
Tracking
User-Friendly
Flexibility/Mobility

PDG+creative of Bartlesville, Oklahoma is a full service creative agency, offering both print and interactive solutions, that’s made up of a dynamic team of people who come together with a single pulse of creativity. They’ve been in this area of business for more than fifteen years, with many of their creative projects gaining state and international recognition.

Extremely clean user interface
Easy learning curve for staff users
Quick to get acquainted with
Time to put in production is very short

Power Quality Consultants is a wholesale distributor of power protection productions and IT infrastructure solutions to resellers and clients across Australia. Apart from the technical expertise the team brings in, the focus on providing comprehensive product service - post sales and installation has helped the company successfully expand to newer locations across Australia and serve a wider customer base.

Lean learning curve
Cost effective
Intuitive and simple interface
Highly customizable
Excellent support

ORD Capital is a Health Care management company, and assists with queries, claims and advices from members of Medical aid insurance companies.

Simple to use
Easy to adapt
Neat design and professional looking

FatcatIT is a new IT company in the North East of England, specialising in proactive and reactive IT support to SME’s.

Beautiful design
Simplicity
Easy to use for our customers and for us
Ability to customize is straightforward

M4 Research is a financial publishing company whose flagship product The Wealth Vault is a private wealthbuilding membership club.

Small Learning Curve
Easy Scaling
HappyFox Customer Support

Rescue Me provides online business services, consulting and general assistance to small- and medium-sized businesses

Clean Interface
Easily Monitor Progress
Intuitive Interface
Enables Quick Turnaround Time

Allura printing Inc. provides commercial and book printing to leading brands, publishers and self-published authors.

Simplicity
Easy configuration
Great tracking and management tool

Jabra is a global leader in manufacturing and marketing award winning intelligent audio solutions for mobile phones, contact centres and offices.

Simple and intuitive user-interface
Omni-channel experience
Smart automation rules

Thousands of great companiescall HappyFox a great friend

Thousands of great companies
call HappyFox a great friend