Overview
Quick Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Help Desk Reports Monitor, refine and improve your customer engagement.
By Use Case
Help Desk Software Track requests from multiple channels in a single place.
Ticketing System Deliver exceptional customer service with HappyFox.
IT Help Desk Software The best helpdesk software for modern IT teams
Email Management Provide support via email without cluttering your inbox.
Customer Service A customer service management software that promises retention
Shared Inbox Organize, collaborate & measure your high-volume shared inboxes
Multi-Brand Help Desk Provide centralized support for multiple brands
Contact Center Software Omnichannel support for your cloud contact center
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Case Studies Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
"HappyFox has helped several companies big and small offer exceptional customer service. Here are some customer service case studies that will show you how these companies are winning with HappyFox."
Sennheiser is an audio company specializing in the design and production of both consumer and hi-fidelity audio products. Sennheiser UK looks after the domestic marketplace, and is also responsible for sales and business.
LoanLogics serves the market needs of residential mortgage and consumer lenders who want to improve loan quality, performance and reliability throughout the loan lifecycle. Our mission is to create advanced solutions that help clients validate compliance, improve profitability.
A provider of different online courses, Accelerate Education aims to increase educational opportunities for students in grades K-12. In addition to curriculum support, it also offers hosting, instruction and training for schools.
Whirlpool Corporation is a manufacturer and marketer of home appliances. They manufacture products in 14 countries and market products in nearly every country around the world.
PDG+creative of Bartlesville, Oklahoma is a full service creative agency, offering both print and interactive solutions, that’s made up of a dynamic team of people who come together with a single pulse of creativity. They’ve been in this area of business for more than fifteen years, with many of their creative projects gaining state and international recognition.
Power Quality Consultants is a wholesale distributor of power protection productions and IT infrastructure solutions to resellers and clients across Australia. Apart from the technical expertise the team brings in, the focus on providing comprehensive product service - post sales and installation has helped the company successfully expand to newer locations across Australia and serve a wider customer base.
ORD Capital is a Health Care management company, and assists with queries, claims and advices from members of Medical aid insurance companies.
FatcatIT is a new IT company in the North East of England, specialising in proactive and reactive IT support to SME’s.
M4 Research is a financial publishing company whose flagship product The Wealth Vault is a private wealthbuilding membership club.
Rescue Me provides online business services, consulting and general assistance to small- and medium-sized businesses
Allura printing Inc. provides commercial and book printing to leading brands, publishers and self-published authors.
Jabra is a global leader in manufacturing and marketing award winning intelligent audio solutions for mobile phones, contact centres and offices.
