Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Education and Training
We had previously been using SchoolDude for 3 years. We were unhappy with its search capabilities, inability to customize ticket categories, poor ticket visibility to end-users, poor user account management feature and its lack of response to requests and/or enhancement requests.
We performed some online research and our first impression of HappyFox was very positive. It was their AD sync software that really motivated us to purchase this software.
Results & Benefits
The implementation and training of sales, support and response has been good, especially for our tracking facilities and technology tickets. We highly utilize the groups, customisable templates for ticket notification and tabular list view of tickets.
Our team has really liked the AD Sync, ability to customise problem types within categories & ticket visibility at group level
Tech Director, Marblehead Public Schools
HappyFox customer service is quick to respond and our team has really liked the AD sync, the ability to customize Problem Types within Categories, and to customize the Bcket visibility at group level. We would definitely recommend this soFware to our colleagues and business associates.
See why 10,000+ companies have chosen HappyFox
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