Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Education and Training
Pinewood is a joyful community with passionate, accessible teachers and administrators who partner with students and parents in the education journey. With state of-the-art updates, its facilities provide the space for all to flourish. We inspire the best in our students as we encourage them to become kind, well-rounded people who are poised to change their world for the better.
We were not using any prior support solution and we were tired of managing requests with email and Excel. Managing support requests became impossible with email and spreadsheets. We needed a new system for both IT and Facilities. We searched for a ticketing system and came across HappyFox.
We liked the clean interface and features, and the branding. Knowledge Base is what persuaded us to purchase the soFware. The implementation went very well and we got great help from Leo.
Results & Benefits
Since implementation we exactly know how many tickets we handled. Prior to HappyFox, we had no idea how great the support load was.
Support requests no longer fall through the cracks and get lost in an email or some spreadsheet
Director of Technology, Pinewood Private School
We LOVE HappyFox. HappyFox customer service was excellent. We have always been helped quickly. We would absolutely recommend HappyFox to our colleagues and business acquaintances. It has changed our work lives. Support requests no longer fall through the cracks and get lost in an email or some random spreadsheet. We are so very happy!
See why 10,000+ companies have chosen HappyFox
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