Customer Support Delight Your Website Customers with 24x7 Customer Support.
Agent Support Empower every agent with your organization's intelligence.
HR Don't spend your time answering repeated questions.
IT Resolve your common IT requests; reduce your costs.
Sales Qualify visitors on your website or app into high-quality leads.
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Case Studies Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Fetching Available Slots
Chatbot for IT Helpdesk
Resolve your most common IT requests right within Slack, Microsoft teams or your IntranetGet a Demo
Chatbots are available 24x7 and provide contextual self-service help. Troubleshoot common issues on the spot and get your employees unstuck without having them wait for human intervention. Free up your support staff's time for the more important issues.
Reduce back and forth by collecting all information about asset requests upfront. Raise a ticket inside your service desk without involving L1 support. Handle approvals with a click of a button using automated Workflows.
Password resets are the best example of high urgency, low complexity tasks that should be automated. Your employees expect immediate support when they are locked out. Handling password reset requests every day is not an efficient use of your support staff's time. Allow employees to help themselves without using up your support staff's time.
Use chatbots to alert affected users about outages. Reduce the time spent on answering tickets and phone calls about outages and use that time to fix issues. Proactively notify users about security issues and software updates to drive up compliance rates.
HappyFox Chat Bot lives within your Slack or Microsoft Teams account and plays well with your existing ITSM solution. As long as your service desk has an API, we can integrate in a matter of 2 weeks. Talk to us about integration options.
Talk to our product specialists. Get a one-on-one demo, tailored to your business needs.