Cut down on time thieves. Take quick actions like assignments, changing priority, ticket status and due date right there on the ticket list.
Sometimes all that is needed on a ticket is an acknowledgment. Interact faster with Instant preview and Quick reply without ever having to open the ticket.
Quickly select related tickets and apply bulk actions like changing ticket status, assignee and due dates. You can also perform mass reply to all selected tickets at once with ease.
Search & Filter
Powerful search lets your support team find tickets with ease. With advanced filters, you can drill down to find what you are looking for in no time.