Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
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Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
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Provide seamless customer service globally across geographies with HappyFox Multi-Language Knowledge Base.
HappyFox now extends its multilingual help desk features to Knowledge Base also. Cater to the needs of global customers and provide personalized customer support in the language they speak.
Centralized Knowledge Base Management The need to have a separate language/country-specific knowledge base system is no more. The information in the primary language and its translations are managed and updated under one roof. Scaling one’s Knowledge Base across languages and maintaining its quality has never been this easier.
Personalized Customer Support Personalize and localize support in the language that resonates with the customer. Expand support to new geographies and languages with great confidence. Enable customers to search for their solutions on the same familiar Knowledge Base interface.
Standardize Knowledge Base across languages: A multilingual Knowledge Base inherently helps you to standardize the quality of the information across languages. This standardization enables your support staff to provide the correct support across languages always.
The list of languages we support:
HappyFox Knowledge Base System supports 39 languages offering a complete package of multilingual
English, Deutsche, Arabic, Portuguese, Dutch, Russian, Czech, Swedish, Turkish, Bulgarian, Norwegian, Hindi, Romanian, Albanian, Greek, Slovenian, Hungarian, Ukrainian, Danish, Serbian, Polish, Thai, Croatian, Lithuanian, Hebrew, French, German, Spanish, Brazilian, Portuguese Italian, Korean, Japanese, Simplified Chinese, and Traditional Chinese. Is your language missing from the list? Contact us today and we'll make sure HappyFox speaks your language too!