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Provide seamless customer service globally across geographies with HappyFox Multi-Language Knowledge Base.
HappyFox now extends its multilingual help desk features to Knowledge Base also. Cater to the needs of global customers and provide personalized customer support in the language they speak.
Centralized Knowledge Base Management The need to have a separate language/country-specific knowledge base system is no more. The information in the primary language and its translations are managed and updated under one roof. Scaling one’s Knowledge Base across languages and maintaining its quality has never been this easier.
Personalized Customer Support Personalize and localize support in the language that resonates with the customer. Expand support to new geographies and languages with great confidence. Enable customers to search for their solutions on the same familiar Knowledge Base interface.
Standardize Knowledge Base across languages: A multilingual Knowledge Base inherently helps you to standardize the quality of the information across languages. This standardization enables your support staff to provide the correct support across languages always.
The list of languages we support:
HappyFox Knowledge Base System supports 15 languages offering a complete package of multilingual
Danish (dansk), Dutch (Nederlands), Finnish (suomi / suomen kieli), French (français), German (Deutsch), Hungarian (magyar / magyar nyelv), Italian (italiano), Norwegian (Norsk), Portuguese (português), Romanian (limba română / român), Russian (ру́сский язы́к), Spanish (español), Swedish (svenska), Turkish (Türkçe), English( U.S, U.K). Is your language missing from the list? Contact us today and we'll make sure HappyFox speaks your language too!