HappyFox now extends its multilingual help desk features to Knowledge Base also. Cater to the needs of global customers and provide personalised customer support in the language they speak.
Centralised Knowledge Base Management
The need to have a separate language/country specific knowledge base system is no more.
The information in the primary language and its translations are managed and updated under one roof. Scaling one’s Knowledge Base across languages and maintaining its quality has never been this easier.
Personalised Customer Support
Personalise and localise support in the language that resonates with the customer.
Expand support to new geographies and languages with great confidence.
Enable customers to search for their solutions on the same familiar Knowledge Base interface.
Standardise Knowledge Base across languages:
A multilingual Knowledge Base inherently helps you to standardise the quality of the information across languages.
This standardisation enables your support staffs to provide the correct support across languages always.
