Provide effective and quick support to both internal employees and external customers by remotely accessing their computers, files, and apps securely. You can troubleshoot and resolve issues in your browser, automate tasks, and also translate conversations from LogMeIn into a HappyFox ticket.
Remote Support Has Never Been Easier
Improve the quality of remote work & collaboration
Provide instant remote support to your customers
Support customers across different geographies
Provide support on the go with a mobile help desk
Customer feedback form
You can customize customer forms to gather customer email ID, issue subject, a detailed description, and also the category, like sales and support, the question belongs to. This will automatically generate a ticket on HappyFox.
Use this as a feedback form on your website to gather customer feedback by using the header and description to post questions. The feedback will be logged under the appropriate category in your Help Desk for easy browsing.
Adopt the HappyFox Help Desk and LogMeIn Remote integration to
instantly and effortlessly solve customer issues.