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Remote Customer Support

Customer Support That Transcends Geographical Boundaries

Solve issues instantly and efficiently from a remote location with HappyFox’s LogMeIn Remote support integration.

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Customer Support That Transcends Geographical Boundaries

LogMeIn Remote Support

Provide effective and quick support to both internal employees and external customers by remotely accessing their computers, files, and apps securely. You can troubleshoot and resolve issues in your browser, automate tasks, and also translate conversations from LogMeIn into a HappyFox ticket.

LogMeIn Remote Support

Remote Support Has Never Been Easier

Improve the quality of remote work & collaboration

Improve the quality of remote work & collaboration

Provide instant remote support to your customers

Provide instant remote support to your customers

Support customers across different geographies

Support customers across different geographies

Provide support on the go with a mobile help desk

Provide support on the go with a mobile help desk

Customer feedback form

Easy Access to Support for Customers

You can customize customer forms to gather customer email ID, issue subject, a detailed description, and also the category, like sales and support, the question belongs to. This will automatically generate a ticket on HappyFox.

Explore Easy Access to Support for Customers

Customer Feedback

Gather Valuable Feedback

Use this as a feedback form on your website to gather customer feedback by using the header and description to post questions. The feedback will be logged under the appropriate category in your Help Desk for easy browsing.

Gather Valuable Feedback

Trusted and loved by customers ❤️

Do More with a Mobile Help Desk

  • Create tickets, reply to tickets, leave private notes, and update ticket fields on the mobile app.
  • Save time and effort by replying to repetitive queries with canned action templates.
  • Get instant notifications about contacts, accounts, and the tickets you have subscribed to.
Explore mobile-responsive help desk arrow - Explore  mobile-responsive help desk

Provide Fast & Effective Support Remotely

Adopt the HappyFox Help Desk and LogMeIn Remote integration to
instantly and effortlessly solve customer issues.