Create highly customized reports from scratch, handpicking the data and visualizations that suit your preferences, and effortlessly share them with colleagues. Facilitate collaboration with non-service desk users by extending direct invitations to your BI account, promoting smooth teamwork and seamless information exchange.
The integration between Service Desk and HappyFox BI brings the power of advanced analytics and reporting directly to your fingertips. By analyzing data trends, ticket volumes, response times, customer satisfaction scores, and more, you can gain valuable insights to drive continuous improvement.
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