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Mobile Help Desk

Do More With An Easy
To Use Mobile Help Desk

View and act on tickets, collaborate better, and track performance from the comfort of a Help Desk that fits in your pocket.

Focus on Resolving Incidents Without Disruptions

Perform all ticket-level actions

Get a full view of all ticket details and perform ticket-level actions on your mobile in one organized interface.

Collaborate over private notes

Notify and rope in other support team members for a quick discussion to gain clarity by leaving them a Private Note on the ticket.

Reply to customers within tickets

Track all customer conversations in one place and craft easy-to-read replies right from the mobile interface.

Search & filter capabilities

You can quickly track and search for tickets based on metrics like status, assignee, and category to save time and effort.

Create tickets with ease

You can create and act on support tickets on the go with the HappyFox Help Desk’s streamlined mobile interface.

Monitor data on the dashboard

Track, measure, and monitor important metrics like ticket inflow and agent performance and make data-driven decisions.

Trusted and loved by customers ❤️

More Features on the
Mobile Help Desk

History

Maintain chronological record of conversations

Push notifications

Customize what you want to be notified about

Edit custom fields

Update custom ticket fields on the go

Canned actions

Save time & effort with pre-composed replies

Ticket actions

Clone, merge, relate, & forward tickets

Organized queues

Organize & view your tickets in custom queues

Leverage HappyFox’s intuitive, cloud-based trouble ticket software that manages all aspects of your support needs.

Get More Done With a
Mobile Help Desk

Provide exceptional customer support to your customers on the move with
the HappyFox Help Desk app.