Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
By Use Case
Help Desk Software Track requests from multiple channels in a single place.
Ticketing System Deliver exceptional customer service with HappyFox.
IT Help Desk Software The best helpdesk software for modern IT teams
Email Management Provide support via email without cluttering your inbox.
Customer Service A customer service management software that promises retention
Shared Inbox Organize, collaborate & measure your high-volume shared inboxes
Multi-Brand Help Desk Provide centralized support for multiple brands
Contact Center Software Omnichannel support for your cloud contact center
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Case Studies Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Men, Material & Money This cloud help desk is a winner if you see no incentive to spend thousands of dollars in setting up a server infrastructure and employing resources to manage it. Spend significantly less.
Scale Your Customer Support With HappyFox cloud help desk do no more than a couple of clicks, to add as many support agents as you need. All in a jiffy.
More for Less With no hardware constraints, you spend fewer dollars and get virtually unlimited storage space. With this cloud help desk you are, now, better placed to handle a surge in customer support requests.
Backing you up HappyFox cloud help desk does every day back up of all your data, ensuring that no unforeseen server disturbances impact you, your data and your business. Your valuables are restored before it is lost.
Safe in Amazon If your help desk runs on the cloud, then who runs the cloud? A world-class cloud platform called Amazon Web Services. To avoid downtime and disasters to your help desk, we have architected our data centers to stay geographically distributed.
“Update & Install” are Sinners At any given time, you are running the latest version of the HappyFox SaaS help desk. With it, downloading & installing the latest version of the app and paying more to enjoy the new features are things of the past.
