Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Service Desk Robust service delivery with HappyFox Service Desk
HappyFox AI Transform your customer service with generative AI
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Live Chat Chat with your customers instantly on mobile, desktop, and web
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Cloud Help Desk
Eliminate heavy servers and traditional licensing from your support workflow and adopt a cloud help desk to provide a better customer support experience.Get a Demo
Geographically distributed data centers
HappyFox Help Desk is run on the cloud platform, Amazon Web Services. Avoid downtime with strategically distributed data centers across geographies.
No hardware constraints
Spend no money on server infrastructure and management, have virtually unlimited storage space, and be better placed to efficiently tackle complex customer issues.
Automate maintenance tasks
Protect your data from unforeseen server disturbances with daily back-ups and always run the latest version of HappyFox Help Desk with automatic updates and installations.
President and CMO,
ALLURA PRINTING INC.®
Rescue Me Assistance
Benefits of HappyFox Cloud Help Desk
Scale support operations with ease
Periodic & secure data back-ups tracking
Automatic update & installation
Better value with lower expenditure self-service
Forget traditional help desks with heavy servers and adopt SaaS Help Desks
for a modernized support experience.
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