Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
By Use Case
Help Desk Software Track requests from multiple channels in a single place.
Ticketing System Deliver exceptional customer service with HappyFox.
IT Help Desk Software The best helpdesk software for modern IT teams
Email Management Provide support via email without cluttering your inbox.
Customer Service A customer service management software that promises retention
Shared Inbox Organize, collaborate & measure your high-volume shared inboxes
Multi-Brand Help Desk Provide centralized support for multiple brands
Contact Center Software Omnichannel support for your cloud contact center
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Cloud Help Desk
Eliminate heavy servers and traditional licensing from your support workflow and adopt a cloud help desk to provide a better customer support experience.
Get a Demo
Geographically distributed data centers
HappyFox Help Desk is run on the cloud platform, Amazon Web Services. Avoid downtime with strategically distributed data centers across geographies.
No hardware constraints
Spend no money on server infrastructure and management, have virtually unlimited storage space, and be better placed to efficiently tackle complex customer issues.
Automate maintenance tasks
Protect your data from unforeseen server disturbances with daily back-ups and always run the latest version of HappyFox Help Desk with automatic updates and installations.
Benefits of HappyFox Cloud Help Desk
Scale support operations with ease
Periodic & secure data back-ups tracking
Automatic update & installation
Better value with lower expenditure self-service
Forget traditional help desks with heavy servers and adopt SaaS Help Desks
for a modernized support experience.
