helpdesk

Work Order Management software

Reduce communication bottlenecks, improve processes and drive performance.

Schedule a Live Demo

No matter how big an employee base you have, managing work requests, material requests, approvals etc can become a very difficult task. There will be tons of work order requests, approval related mails flooding into your mailbox and your Outlook might not be cut out to survive the storm. HappyFox work order management software lets you track all these emails and calls, respond to them on time and maintain control over work order management.

The combination of user­friendliness and high customization which HappyFox provides has reaped us many benefits

Joe Runciman,
Accelerate Education

Request AutomationHappyFox helpdesk has useful automation features like Canned reply and Smart Rules to mechanize your administrative tasks so that it will automatically reply to specific issues. Your staff no longer have to sit and do repetitive tasks as HappyFox will take over all those duties while your staff manage all other work order related activities. Work Order Knowledge base
and FAQSimplify work order management even further by providing a detailed Knowledge base and FAQ system, so that if your employees are in need of specific information, they need not contact your support team or admin, but directly just refer to your knowledge base and gather the necessary information. Request AssortmentMove tickets between categories, assign tickets to specific staff members, link or split requests based on their subject and do a mass reply to multiple requests - All this and many other features are provided by HappyFox work order management software. No work ticket will remain unattended to, thus preventing any delay in work. Notifications and custom fieldsMissing an important request because you did not know of its arrival? Worry no more. HappyFox work order management helpdesk gives immediate notifications for new requests and also automatically assigns it to the staff based on your setting. Thus, no request is ignored or sidelined and any chance of delay is effectively eliminated.
Work Order Staff ManagementNo matter how varied the requests are and how many different teams and staff members are functioning to attend to the same, the entire set of staff and tickets can be handled from a single HappyFox interface. Define role-based access privileges, associate staff to specific categories and make sure the right tickets goes to the right staff for immediate resolution. Request Management softwareHappyFox work order management software not only receives all these requests, but also gives you the option of categorizing them. Now your material requests will all be under one tab, your approval mails will be automatically under another tab. Thus you will waste no time looking for mails, and you can directly check these tickets and start responding to them.
Never let Work order management issues
reduce your productivity
Save time by moving beyond your typical mailbox
Save time by moving beyond your typical mailbox
Reduce chaos by having tickets for all work order related issues
Reduce chaos by having tickets for all work order related issues
Increase internal team collaboration
Increase internal team collaboration
Never miss a single request
Never miss a single request

Have a few minutes?

Get a one-on-one demo, that's quick and focused on your needs.

Get a Demo
Customer support made easy

View how a infrastructure major handled their critical requests and
comprehensively simplified their work with the help of HappyFox.