A multi-brand help desk is vital for any organization that offers a range of different brands and requires a common support center. Consolidating your support operation into one interface can save you time, effort, and money.
HappyFox gives you an organized and easy-to-use satellite help desk where you can provide unified support without having to toggle across accounts. Your staff can now access relevant information and provide better support.
Why You Need A Multi-Brand
Centrally manage multiple brands under one help desk
Cut costs by integrating all brands under one account
Avoid confusion for staff and users and scale with ease
Restrict agents to provide support for specific brands
Control the look & feel of your multi-brand help desk
Target and tackle not only multiple brands, but also multiple geographies, services, and customer bases. Maintain separate forums, customer portals, and knowledge bases that are customized as per region and brand.
Agents don’t have to struggle to remember passwords or switch between portals by logging in and off. We give you a unified interface that allows easy collaboration for agents and personalized support centers for each product.
Your agents can save time and effort by eliminating the need to toggle between multiple accounts, manage endless notifications, remember passwords, and re-enter passwords each time you want to switch accounts.
Personalize each brand’s customer support portal, forum, and knowledge base with exclusive branding, logos, and content structures. Give your customers a well-branded experience that is easy to access.
Director of Technology,
Pinewood Private School
Integrate the support operations of all your brands under one roof with
HappyFox Help Desk.