Workflow Automation Software for Zendesk Support

Optimize your support team's effort with powerful workflow automation. Respond faster to critical support events with immediate reactions. Build different workflows for your use-cases and easily modify them as your business scales.

Define triggers/conditions with HappyFox workflows to perform tasks across different ticketing activities – be it ticket creation, ticket assignment or contact creation.

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Workflow Automation Software for Zendesk

Let Workflows Do The Gruntwork

Using the no-code workflow builder, you can automate mundane tasks in Zendesk Support, so your team can focus on more important things.

Streamline your Support Operations

Declutter your help desk and fine-tune your support operations with Workflows for Zendesk Support. Automate repetitive tasks performed by your support agents, save time and boost agent productivity.

Streamline your Support Operations
Handle Complex Scenarios with ease

Handle Complex Scenarios with Ease

With conditional, sequential and data extracting capabilities, HappyFox Workflows can automate even the trickiest workflows. Never lose track of incoming emails or chats and resolve them with confidence.

Increase Efficiency and Standardize Business Processes

Configure simple business rules that will do away with manual tasks and simplify your work further. Have help desk ticketing information like subject, description, and custom properties fill automatically during ticket creation.

Increase Efficiency and Standardize Business Processes
Zero Coding and IT help needed

Zero Coding & IT Help Needed

No more waiting on technical experts to configure automation. Using a no-code, drag-and-drop workflow builder, automate your business processes in a matter of minutes with minimal effort.

Centralize Automation with Integrated Apps

Automate business processes spanning across multiple apps using HappyFox Workflows. With a subscription for additional products like "Workflows for Salesforce", you can expand your Zendesk workflow automation capabilities.

Automate Data Entry and Standardize Processes

Key Features

Create new Tickets, Contacts, Organizations, Agents, and more entities, in Zendesk.

Create new Tickets, Contacts, Organizations, Agents, and more entities, in Zendesk.

Update existing Zendesk Tickets, Contacts, Organizations, Agents, and other entities.

Update existing Zendesk Tickets, Contacts, Organizations, Agents, and other entities.

Implement multi-stage Approval Management processes to your existing support workflows in Zendesk.

Implement multi-stage Approval Management processes to your existing support workflows in Zendesk.

Build custom forms and perform condition-based ticketing actions inside Zendesk.

Build custom forms and perform condition-based ticketing actions inside Zendesk.

Extract data from support ticket's subject/body and automatically set ticket and end-user fields.

Extract data from support ticket's subject/body and automatically set ticket and end-user fields.

Overcome automation bottlenecks in Zendesk Triggers/Automations with HappyFox Workflows - a more robust alternative.

Implement diligent time-based workflows in any business scenario

Run automated workflows across your Marketing, Sales, and Customer Support applications. Trigger workflows automatically based on events in any of the apps.

Run automated workflows across your Marketing, Sales, and Customer Support applications. Trigger workflows automatically based on events in any of the apps.

Create workflows based on keywords to assign and escalate tickets to the right agent automatically.

Create workflows based on keywords to assign and escalate tickets to the right agent automatically.