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Using the no-code workflow builder, you can automate mundane tasks in Zendesk Support, so your team can focus on more important things.
Declutter your help desk and fine-tune your support operations with Workflows for Zendesk Support. Automate repetitive tasks performed by your support agents, save time and boost agent productivity.
With conditional, sequential and data extracting capabilities, HappyFox Workflows can automate even the trickiest workflows. Never lose track of incoming emails or chats and resolve them with confidence.
Configure simple business rules that will do away with manual tasks and simplify your work further. Have help desk ticketing information like subject, description, and custom properties fill automatically during ticket creation.
No more waiting on technical experts to configure automation. Using a no-code, drag-and-drop workflow builder, automate your business processes in a matter of minutes with minimal effort.
Automate business processes spanning across multiple apps using HappyFox Workflows. With a subscription for additional products like "Workflows for Salesforce", you can expand your Zendesk workflow automation capabilities.
Create new Tickets, Contacts, Organizations, Agents, and more entities, in Zendesk.
Update existing Zendesk Tickets, Contacts, Organizations, Agents, and other entities.
Implement multi-stage Approval Management processes to your existing support workflows in Zendesk.
Build custom forms and perform condition-based ticketing actions inside Zendesk.
Extract data from support ticket's subject/body and automatically set ticket and end-user fields.
Implement diligent time-based workflows in any business scenario
Run automated workflows across your Marketing, Sales, and Customer Support applications. Trigger workflows automatically based on events in any of the apps.
Create workflows based on keywords to assign and escalate tickets to the right agent automatically.