With a rapid increase in the inflow of queries and requests to an IT Helpdesk, an enormous amount of time and effort is spent on activities that deal with data entry, routing to the right internal teams and responding to users. For example, a simple asset request process can get challenging when you need to follow standard SOPs based on specific conditions. Here is a sample flow chart that gives an overview of a typical asset request.
Why Automate Your Asset Requests & Other IT Service Requests?
IT Organizations need a tool that provides them the flexibility to model their various flows and conditions in a simple manner. Automating highly used processes like asset requests helps them save crucial time and effort. It ensures,
How HappyFox Workflows Helps To Automate Your IT Asset Request Process
HappyFox Workflows helps you automate your asset requests elegantly using workflow actions, the ability to model business rules, enable inter-department collaboration and notifying stakeholders. You can also embed the approval process at required places of decision making. With dedicated actions for each decision, all the process steps can be automated in the required sequence.
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