Mobile Help Desk
View and act on tickets, collaborate better, and track performance from the comfort of a Help Desk that fits in your pocket.
Perform all ticket-level actions
Get a full view of all ticket details and perform ticket-level actions on your mobile in one organized interface.
Collaborate over private notes
Notify and rope in other support team members for a quick discussion to gain clarity by leaving them a Private Note on the ticket.
Reply to customers within tickets
Track all customer conversations in one place and craft easy-to-read replies right from the mobile interface.
Search & filter capabilities
You can quickly track and search for tickets based on metrics like status, assignee, and category to save time and effort.
Create tickets with ease
You can create and act on support tickets on the go with the HappyFox Help Desk’s streamlined mobile interface.
Monitor data on the dashboard
Track, measure, and monitor important metrics like ticket inflow and agent performance and make data-driven decisions.
Maintain chronological record of conversations
Customize what you want to be notified about
Update custom ticket fields on the go
Save time & effort with pre-composed replies
Clone, merge, relate, & forward tickets
Organize & view your tickets in custom queues
Provide exceptional customer support to your customers on the move with
the HappyFox Help Desk app.
