Joshua Gravely
Information Technology Manager
Trusted by Industry-Leading Companies
Exceptional customer service
All teams, including the CEO, are involved in customer support processes. This ensures escalations are addressed faster and issues resolved quicker.
Help desk for all teams
HappyFox caters to every team's needs. CS, IT, HR, Facilities – all benefit from our flexible ticketing system with customizable features to tackle their unique challenges.
Advanced features for diverse needs
We empower clients to suceed with unique features like multi-brand support centers, custom ticket statuses, asset and task management for cross-department use cases.
Effortless setup and configuration
Go live in under an hour for straightforward use cases. For more complex scenarios, we will have you up and running within 1-2 weeks.
Functionalities without the complexity
It doesn't have to be necessarily complex. Clients love HappyFox for its intuitive UI. Get all the help desk functionalities without the complexity and hidden costs.
Beyond one-size-fits-all
HappyFox effortlessly adapts to your evolving needs, providing flexibility and customization across ticketing, support center, workflows, automations and reporting.
Omnichannel Ticketing
Multi Brand Support Center
SLA Management
Agent collision detection
Real time Reporting
Event & Time Based automations
Private/internal notes for collaboration
AI Copilot
AI Knowledge Base creation
Multilingual knowledge base
Scheduled Tickets
Task Management
Kanban view of tickets
Canned responses
AI answers
Agent-based pricing
Unlimited Agents
Monthly
Annual
2-Year Savings Plan
Paid Up-front
Basic
$
24
Per agent/mo
Ultimate Tickets
Omnichannel Ticket Creation
SLA Management
Knowledge Base
SSO (GSuite/SAML/Azure)
Upto to 5 Agents
Team
$
49
Per agent/mo
+ Everything in Basic
Multi-brand Helpdesk
Custom Email
Custom Domain
Custom Roles and Permissions
Custom Ticket Queues
24/7 Email Support
Optional EU Data Center
Most Popular
Pro
$
99
Per agent/mo
+ Everything in Team
Proactive Agent Collision
Task Management
Asset Management
Scheduled Tickets
IP-Based Restrictions
Load Balanced Tickets Assignment
Password Policy Management
24/7 Email/Chat Support
Uptime SLA
Enterprise PRO
+ Everything in Pro
Agent Scripting
2 TB Attachment Store
All-time Reporting History
Advanced Aduit Logs
24/7 Phone Support
Customer Success Manager
What customers love about HappyFox ticketing system
Experience the future of business with HappyFox. Explore our comprehensive suite of solutions crafted to elevate employee and customer experiences.
Businesses love HappyFox Help Desk for its ease of use, intuitive UI, personalized support and unparalleled customization options.
