• Resources

HappyFox Help Desk: A Recap of 2020’s Notable Features

Join this fast-paced session that highlights all the key features introduced in HappyFox Help Desk in 2020. We shipped many cool new features like a revamped customer portal, advanced reporting and dashboards, deeper automation, newer integrations, and much more!

In this webinar, you will learn about..

  • The revamped Contact Portal v2.0
  • Enhanced Reporting and Dashboards
  • Improved features for ticket resolution
  • Deeper Collaboration in Knowledge Articles
  • New Help Desk Integrations – Microsoft Teams, Slack, Azure-AD, Asana, Wrike, and PagerDuty
  • Features for better admin and governance

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Process Automation using HappyFox Workflows

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HappyFox Workflows can help you model your business rules, automatically trigger workflows, and automate the sequence of actions across systems like HappyFox Helpdesk, Salesforce, and Zendesk.

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Leverage Support Analytics with HappyFox BI

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Get to know how HappyFox BI can help you perform powerful analytics on the customer support data, helping you improve processes, increase performance, and achieve better results.

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Managing your Customer Support using HappyFox Helpdesk

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Get to know how you can establish a best in class support process for your customers. HappyFox Helpdesk, an all-in-one ticketing system helps you provide faster and better support to customers.