HappyFox Help Desk: a recap of 2020’s notable features
Review the HappyFox Help Desk capabilities introduced in 2020 across the customer portal, reporting, resolution, collaboration, integrations, and governance.
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What you’ll learn.
- The revamped Contact Portal 2.0
- Enhanced reporting and dashboards
- Improved features for ticket resolution
- Deeper collaboration in knowledge articles
- New integrations including Microsoft Teams, Slack, Azure AD, Asana, Wrike, and PagerDuty
- Features for better administration and governance
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