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Internal Help Desk Software

Happier Employees
Means Improved
Performance

Efficiently handle issues or requests your employees may have within your organization from one common intuitive help desk software.

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issue tracking software
Delivering outstanding support should start from within your organization.

Delivering outstanding support should start from within your organization.

Catalog, manage, and monitor employee queries and requests on an internal help desk software. Route tickets based on categories like IT, HR, and admin to ensure that the relevant personnel is handling the issues.

Internal ticketing for employees

Employees can email queries or even submit requests directly to the internal help desk with the Embedded Request Submission form.

Intuitive staff management

Route tickets to agents with the appropriate skill set to ensure that each complaint is best addressed. You can also create roles and assign permissions to the staff.

Save time with automation

Provide faster support by automating repetitive tasks with intelligent rule-based workflows and giving pre-composed responses with canned actions.

Internal knowledge base for self-service

Employees can resolve issues and stay up-to-date by referring to a detailed internal knowledge base without reaching out to the support staff.

Internal issue segregation

Automatically categorize and assign employee generated tickets to relevant staff for speedy resolution based on predefined rules.

Internal support tracking

Monitor trends in incoming employee tickets and the performance of your support staff in resolving them with help desk reporting and analytics.

Trusted and loved by customers ❤️

Gain A Competitive Edge With
A Ticket Tracking Software

Quick resolution of internal issues

Quick resolution of internal issues

Better utilization of support & admin services

Better utilization of support & admin services

Increased operational productivity

Increased operational productivity

Reduced overall cost & effort

Reduced overall cost & effort

Improve Internal Operations With
An Internal Ticketing System

Improve organization wide performance and efficiency
with better served employees.