Integrate Microsoft Teams and HappyFox Help Desk to Enhance your Customer Support

Get to know how HappyFox Help Desk can seamlessly integrate with Microsoft Teams and help customer support teams respond to tickets faster, create new tickets, search your knowledge base and do much more from within the Microsoft Teams interface.

In this webinar, you will learn about..

  • Connecting HappyFox Help Desk and Microsoft Teams
  • Creating Tickets from the Microsoft Teams interface
  • Getting timely notifications as conversations inside Teams
  • Performing Ticket-related Actions inside notifications
  • Setting up real-time notification with Smart Rules
  • Searching knowledge base articles from Teams interface