Integrate Microsoft Teams and HappyFox Help Desk to enhance customer support
See how support teams can respond to tickets, create requests, search knowledge, and work with HappyFox Help Desk from Microsoft Teams.
Watch on demandWhat you’ll learn.
- Connecting HappyFox Help Desk and Microsoft Teams
- Creating tickets from the Microsoft Teams interface
- Receiving timely notifications as conversations inside Teams
- Performing ticket actions inside notifications
- Setting up real-time notifications with Smart Rules
- Searching knowledge base articles from Teams
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HappyFox Help Desk: a recap of 2020’s notable features
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