• Resources

Integrate Microsoft Teams and HappyFox Help Desk to Enhance your Customer Support

Get to know how HappyFox Help Desk can seamlessly integrate with Microsoft Teams and help customer support teams respond to tickets faster, create new tickets, search your knowledge base and do much more from within the Microsoft Teams interface.

In this webinar, you will learn about..

  • Connecting HappyFox Help Desk and Microsoft Teams
  • Creating Tickets from the Microsoft Teams interface
  • Getting timely notifications as conversations inside Teams
  • Performing Ticket-related Actions inside notifications
  • Setting up real-time notification with Smart Rules
  • Searching knowledge base articles from Teams interface

Most popular Webinars

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Getting Started

Managing your Customer Support using HappyFox Helpdesk

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Get to know how you can establish a best in class support process for your customers. HappyFox Helpdesk, an all-in-one ticketing system helps you provide faster and better support to customers.

Industry specific - live chat for eCommerce companies
Deep Dive

Key KPIs and Data-driven Decision Making for your Customer Support

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Understand key KPIs that matter to your customer support and how to have a data-driven approach for solving your process, people, and platform constraints.

Industry specific - live chat for eCommerce companies
Deep Dive

HappyFox Help Desk: A Recap of 2020’s Notable Features

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Join this fast-paced session that highlights all the key features introduced in HappyFox Help Desk in 2020. We shipped many cool new features like a revamped customer portal, advanced reporting and dashboards, deeper automation, newer integrations, and much more!