Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Are you a services company that bills your customer by the hour for support requests?
With this integration, you can time track a complete project and easily convert the tracked time into an invoice.
Want to know more?
Schedule a custom demo focused on your specific business needs.
Why FreshBooks?
FreshBooks has made billing extremely easy for small businesses, just the way we did with our customer support. We want both our customers to have that seamless experience.
An invoicing solution that gives a fresh approach to tracking time spent:
Respond promptly to tickets, track the time spent and invoice for the same. With this easy help desk & invoicing solution.
