Bridge communication gaps & get more personal
The seamless and unobtrusive integration lets you handle all incoming customer calls right there on your help desk.
Need more clarity on an issue? Dial and talk to your customers from within HappyFox without having to switch between applications.
Automatically pull up all past tickets related to the caller in real-time. Spend more time resolving customer issues than searching for information
All incoming phone calls are logged either as a new ticket or can be added to an existing conversation. Missed calls and voice messages during off-hours are recorded as new tickets for easier follow ups.
All phone conversations are automatically recorded and can be played right from the ticket.