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Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
E-books & Guides Resources to reinvent your customer service experience.
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Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Text with your customers right from your help desk. Connect JustCall to receive and respond to incoming SMS/MMS messages from HappyFox.
Streamline and unify omni-channel customer support using HappyFox
When someone sends an SMS or MMS to your JustCall number, HappyFox captures it and gives you the ability to assign action items to the text, tag teammates, collaborate with subject matter experts, and respond to the conversation.
Associate a JustCall number with a HappyFox category to track a conversation with the correct team. Triage your sales, billing queries, and generic support conversations separately.