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Zendesk to HappyFox migration is simple. The overall duration majorly depends on the number of tickets that you have in your Zendesk account.
Yes, of course. The migration is already mighty simple, but in case you need support, we are happy to help you out.
While importing contacts, we use HappyFox API which is SSL enabled. The contact/ticket is read from Zendesk and directly pushed into HappyFox. Your Zendesk data is not affected by this process.
You have the freedom to initiate and abort the import at will. As mentioned above, your Zendesk data will not be affected in the process and you can continue to use it if you want to.
