Integrate Splashtop with HappyFox Help Desk

Integrate Splashtop with HappyFox Help Desk

Streamline remote support by initiating Splashtop remote desktop sessions directly from HappyFox tickets. This integration enables agents to provide faster problem resolution while maintaining comprehensive ticket documentation of all remote support activities.

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Why Splashtop?

Splashtop is a secure remote desktop application that connects support agents to Windows, Mac, and Linux computers from any device. The platform offers high-performance connections with robust security features, making it ideal for help desk environments where efficiency and security are paramount.

Why Splashtop?

Key Benefits

Reduced Resolution Time:

Faster problem diagnosis and fixing

Centralized Documentation:

All remote sessions tracked in tickets

Improved User Experience:

No switching between platforms

Enhanced Security:

Controlled remote access permissions

Remote Session Management

Generate remote sessions directly from tickets
Share session details through ticket replies
Track session duration and activities
End sessions without leaving HappyFox

Remote Session Management

Cross-Platform Compatibility

Support for Windows devices
Support for Mac computers
Support for Linux systems
Access from iOS and Android devices
Compatible with Chromebooks
Secure connection protocols

Cross-Platform Compatibility

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