Be it K-12 Schools, Colleges, Universities or other Educational institutions, there are communication and support challenges that
make serving students and faculty an arduous task.
HappyFox support ticket system eliminates these communication and support challenges by letting you manage all student and staff queries via tickets.
Manage student services support requestsWhy struggle to manage your student services, when you can have a personalized help desk system that categorizes and handles all your student service related issues and enquiries from multiple channels?
Manage application on-boarding and recruitment processesWhether you are just starting application processing or are in the stage of student recruitment and on-boarding, HappyFox ticket support system reduces the time you spend on tracking applications and reduces your workload.
Manage faculty interviews and discussions and let our powerful help desk tool take over your entire recruitment process by giving it the HappyFox edge.
College IT tech supportIT tech support can become a breeze once you bring in a help desk that integrates with various other project and task management tools.
Fix bugs, handle development requests, manage access privileges and more with a comprehensive support software. Automate your repetitive workflows using HappyFox smart rules.
Achieve alumni engagementYour alumni matter to you. Stay in touch with them, run campaigns for fundraising, host conferences and build a good alumni relationship with the help of the HappyFox ticketing system
Social Media Customer Service for your institution Your students love Facebook. Now you can let them submit their queries via their favorite social networking portal with ease using HappyFox - Facebook integration. All they need to do is send private messages to your institution’s facebook page that will automatically get converted to HappyFox tickets for your support staff to look into and respond.