Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Industries
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
HappyFox integrates with ClassLink for a fast and secure Single Sign-On (SSO) experience for educational institutions. No more password reset fiascos.
ClassLink provides students, teachers, or admins one account to use across all systems, including helpdesk software. That means better security (fewer passwords to protect) and a more convenient end-user experience (fewer passwords to remember).
ClassLink provides strong security features built-in like 2FA. Implementing ClassLink with HappyFox, you can add extra security layers to every HappyFox login by requiring your students/teachers/admin to log in with SSO.
Simply add your contacts or agents to your HappyFox account, and manage their security through ClassLink. Fewer calls for administrators means time and money saved.
No more remembering ten passwords to enter throughout the day, all with their own length, complexity, and expiration requirements. Spend less time managing lost credentials, and more time helping your students or teachers.
With ClassLink SSO enabled, your agents need not create an application-specific login and can easily use their ClassLink credentials to access their agent portal.
Simplify the work of your end-users, empower customer support and streamline your support process with ClassLink SSO.
