Help Desk A robust ticketing system for customer service, IT and internal help desk needs.
Assist AI Provide IT support directly from Slack and Microsoft Teams
Chatbot Engage and reach your customers 24x7 with ready-to-go chatbots
Workflows Ensure speedy resolution of tickets with end-to-end process automation
Live Chat Chat with your customers instantly on mobile, desktop, and web
Business Intelligence Make data-driven decisions & better serve your customers with reports and analytics
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Education Streamline your IT and Operations Support
IT Services Provide the best IT support
Non-Profit Organisations Affordable help desk for efficient operations
Airlines Elevate your customer service experience
Retail Delight your customers with speedy support
Telecom Meet your SLAs and Improve Retention
Healthcare Your all-in-one support stack
Real Estate Serve your agents and buyers better
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
When you have all information at your fingertips, solving customer issues becomes a cakewalk. With HappyFox, you can be aware of everything related to your customer, be it his emails or social media activity. HappyFox enables all this through the Help Desk CRM integrations, making customer engagement easier. Using the HappyFox CRM Integrations, your support team can be aware of everything related to your customer, making customer support more personalized.
Good management starts with knowledge. And great customer relationship starts with HappyFox. With access to conversation history, you can be informed about a customer's last support query or feature request and add value to your customer engagement. This not only helps save time but also enables your team to provide the optimal resolution to your customers. Additionally, CRM Integrations with HappyFox give your agents access to both support and sales conversations, thereby giving them a bigger picture.
HappyFox integrates with several apps and services, thus giving your team access to multitudes of information. With a growing number of CRM tools being integrated with, HappyFox gives you the best Help Desk CRM Integration in the market. Now your sales team has instant access to critical information to close a deal and your support team will have a better understanding of inbound queries.