Integration both in form and functions
With Zoho CRM and HappyFox help desk integration, you can map a ticket to a particular customer, his/ her name, email address, buying history etc. and deliver highly personalized support.
Much more than a ticket holder, HappyFox provides:
- Access Zoho CRM customer details like name, email address, physical address
- Permission to edit customer’s contact information
- Ability to link to the social media profiles of the customers, adding a data layer.