- Eliminate the need for heavy screenshots and long mails
- Get the customer’s perspective of issues for better understanding
- Provide immediate and timely support
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Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
Ever wondered if you could directly access a person's machine and provide support without having to move from your desk?
With LogMeIn Rescue’s remote helpdesk integration, you can.
Want to know more?
Schedule a custom demo focused on your specific business needs.
Why LogMeIn?
Diagnosing and fixing customer issues just using your customer’s input is never enough. LogMeIn’s remote access coupled with HappyFox customer support is the complete solution.
