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LogMeIn Rescue on HappyFox - The Remote help desk Software

LogMeIn Rescue provides remote customer support, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs

Ever wondered if you could directly access a person's machine and provide support without having to move from your desk?

With LogMeIn Rescue’s remote helpdesk integration, you can.

  • Start a remote support session from within the ticket
  • Provide live troubleshooting of issues remotely from your desk
  • Resolve issues directly using just your browser
  • Map all LogMeIn session details and chat scripts to the ticket
  • Have a complete repository of troubleshooting knowledge

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Why LogMeIn?

Diagnosing and fixing customer issues just using your customer’s input is never enough. LogMeIn’s remote access coupled with HappyFox customer support is the complete solution.

Enhance customer support by recording screencasts on your help desk
  • Eliminate the need for heavy screenshots and long mails
  • Get the customer’s perspective of issues for better understanding
  • Provide immediate and timely support
Logmein integration helps you to provide remote access support to your customers right from your help desk

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