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Streamline Your Workflow with Asana
Help Desk Integration

Asana is a collaboration tool designed to help teams organize, track, and manage their work. By integrating Asana with HappyFox, you can manage your create new tasks, track task progress, keep different teams in sync, and ultimately, deliver superior customer service.

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Collaborate Efficiently Across Multiple Teams

Connect your customer support team to your product, engineering, and sales teams and share valuable customer feedback with your entire company.

  • For Engineering Teams

    Automatically transform HappyFox tickets into development work items, keep track of progress from HappyFox, notify team members on advances or delays, and update your customers.

  • For Product Teams

    Transfer customer feedback tickets back into Asana, instantly transforming them into valuable insights that your product team can work upon.

  • For Sales Teams

    Send relevant feedback from prospects to the sales team and create tasks for the sales team directly from within HappyFox to make sure your users and prospects are getting the best possible service and experience.

Create Asana Tasks from HappyFox Helpdesk

Easily create or link Asana tasks to existing HappyFox tickets. You have an option to keep the issue and the ticket in sync.

View Contextual Task Details inside Tickets

Track task progress directly from HappyFox Helpdesk. View task information such as title, description, due date, custom fields, etc.

Two-way Sync between HappyFox and Asana

Sync Asana task comments and HappyFox ticket updates. All changes in either of the products are synced with the other. Tickets can also be auto-closed when a linked task is marked complete.


App Integration

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