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Overview
Help Desk Tour Provide faster and better support for your customers.
Get a Demo See HappyFox Helpdesk in action.
Features
Ticketing System Deliver exceptional customer service with HappyFox.
Knowledge Base Promote self-service; build help and FAQ pages.
Canned Actions Respond faster using templated responses and actions.
Automation Reduce the time spent on repetitive tasks.
Task Management Create and manage all the tasks involved in resolving a ticket.
Asset Management Track hardware and software assets in one place.
Satisfaction Survey Get Feedback and Improve Customer Experience.
Help Desk Reports Monitor, Analyze and Improve your Customer Support.
Resources
E-books & Guides Resources to reinvent your customer service experience.
Webinars Learn how to make the most of HappyFox products.
Customer Stories Thousands of great companies call HappyFox a great friend.
Videos Checkout our library of educational videos.
Support Center What can we help you with? Talk to our customer support.
Blog Learn tips, stories, and new techniques.
With queues, you can easily find tickets that you are looking for. Switch between unresponded tickets, tickets assigned to you or even create your own custom queues.
Create custom queues to segregate tickets based on priority and criticality. For example, you can have a custom queue for high priority tickets that are due today.
We have several online stores with different policies, canned templates are essential for our use.
Create ticket queues that can be accessed by your entire team or custom queues for yourself.
The number of tickets that match the queue conditions are shown upfront to help you prioritise your work better.
Talk to someone smart, quickly.
