Workflow Automation Software for HappyFox Help Desk

Automate repetitive multi-step actions and build customer support processes using HappyFox Workflows. Our Workflows app will help you improve agent productivity and reduces manual errors.

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Let Workflows Do The Gruntwork

Using the no-code workflow builder, you can automate mundane tasks in your help desk, so the agents can focus on more important things.

Automate Data Entry and Standardize Processes

Automate manual data entry tasks and promote data enrichment. Configure customer support processes once and ensure organizational compliance every single time.

Automate Data Entry and Standardize Processes
Reduce Process Deviations

Improve Agent Collaboration and Productivity

Respond to customers faster, better, cheaper and drive efficiencies at scale. Automate daily agent activities. Agents get more time on strategic customer support. Automatically add ticket replies and private notes to promote closer interaction and communication among team members.

Automate Crucial Support Process Activities

Assign Tasks for New Hire Tickets

Assign Tasks for New Hire Tickets

Auto Escalate Tickets Based on the Ticket Context

Auto Escalate Tickets Based on the Ticket Context

Auto Decrement Available Support Time for a Contact Group

Auto Decrement Available Support Time for a Contact Group

Auto Update Custom Fields based on triggers from your in house DB or a CRM

Auto Update Custom Fields based on triggers from your in house DB or a CRM

Read Incoming Emails and Capture fields

Read Incoming Emails and Capture fields

Auto Merge Duplicate Tickets

Auto Merge Duplicate Tickets

Auto reply and auto close simple How-to tickets

Auto reply and auto close simple How-to tickets

Auto Create Child Tickets to a Parent Ticket

Auto Create Child Tickets to a Parent Ticket

Want To Know More About Workflows for HappyFox Help Desk?

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